Customer Reviews

I would highly recommend Alphabet City. The team have supported us with excellent service whilst we have rented our flat out and recently sold it. The whole team are approachable and helpful. Many thanks. By Emma | Landlord & Vendor | May 2022

The employees were very helpful when I first viewed the apartment and went over the procedure simply and easily. During tenancy, they were easily accessible whenever we wanted. They have their own specialised maintenance website for fast and informative maintenance issues. Overall great experience. Had communications with Lydia, Caroline, Rebekah and John, polite and helpful each time. By Vasilis | Tenant | March 2022

Very professional. I have worked with the team at alphabet city for over 15 years, and in that time l have always had great tenants. Alphabet city always go that extra mile to fully support the landlord. By Lindy | Landlord | March 2022

I've been dealing with the agency for 6.5 years. Always helpful, nice and professional. Happy to work with them. Highly recommended. By Vaiva | Tenant | December 2020

Exceptional assistance in the sale of our property, could not recommend more and well beyond what would be expected from an agent. Thank-you again!! By Andrew | Vendor | August 2021

Alphabet City has been managing my rental apartment in Docklands for more than seven years. I have always received the most magnificent service. The team pays exceptional attention to detail on behalf of myself and my tenants. Nothing is too much trouble for them. I thoroughly recommend Alphabet City to anyone looking for a letting agent, they really are more like family. By Tony | Landlord | October 2020

Very pleased to report 19 years of professional and friendly service from Alphabet City with helpful advice along the way, from letting a flat in Docklands to a satisfactory sale this year. By Ross | Vendor | February 2021

Genuine appreciation for excellent service. I really appreciated the care and efficiency of all the staff at Alphabet City. Caroline went the extra mile to ensure that communication between myself, the buyers and solicitors went smoothly. I appreciated the excellent service from other staff who managed the property when it was being rented out. I can't fault the service. By Sylvia | Landlord & Vendor | September 2019

I am very pleased with the service provided by alphabet city. We contacted them about the property we were interested in and they immediately got back to us and arranged a viewing and from then on in every process they have been so helpful. Buying a property can be very stressful but Alphabet City made things easier for us. I would recommend them to everyone. By Rohima | Purchaser | April 2021

Alphabet city made all the difference and got our property sale over the finishing line. Very professional, knowledgeable, and dedicated staff, they are customer-focused and staff can be contacted directly. Having Caroline, a phone call or text message away, made all the difference to getting our sale over the finishing line. I would use the agency again. Heartily recommended. By Delphine | Vendor | July 2021

I used Alphabet City for a decade - managing my rental property and then selling it. You don't notice a good estate agent when things are going well, it is when things go wrong it really matters. I had some problems selling my property, Alphabet City was genuinely outstanding - finding solutions, driving the process forward and ultimately securing the sale which I had thought impossible. I'm hugely grateful and recommend Alphabet City without hesitation. By Ivan | Landlord & Vendor | May 2019

The Alphabet team consistently went above and beyond the expectations of rental property managers - supporting us as tenants from first enquiry to final checkout. They were responsive and personal, attentive to our specific needs, and problems (which were very few) were quickly solved. Highly recommended. By Stephanie | Tenant | November 2020